Frequently Asked Questions

We specialize in torsional vibration dampers (rubber, silicone oil, and composite types) and precision nonferrous metals castings for automotive, industrial, marine, and new energy applications.

We are certified with CANS, CE, ISO 9001, and IATF 16949, ensuring compliance with international quality and automotive industry standards.

Yes. We offer full customization services including material selection, design adaptation, performance tuning, and dimensional modifications to meet specific application needs.

Standard products usually ship within 15–30 days. Customized or large-volume orders may require 30–60 days, depending on complexity and quantity.

We implement 100% inspection before shipment, supported by in-house testing facilities including dynamic balancers, fatigue testers, environmental chambers, and spectral analyzers.

Yes, we can provide samples for evaluation. Sample lead time and costs vary based on product type and customization requirements.

We work with reliable logistics partners to offer sea freight, air freight, and express shipping, and can handle customs documentation and delivery coordination.

Yes. We provide 24/7 technical support by email and phone, along with product documentation, installation guidance, and warranty service.

Get In Touch

Welcome to discuss your purchasing requirements with our customer service.

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